Effective Date: 22/10/2024

Welcome to WALink.one, a service provided by Delphoma, a registered company in Burkina Faso. At WALink.one, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including WhatsApp Short Links, WhatsApp Branded Links, WhatsApp QR Code, and WhatsApp Floater Widget Generator. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Introduction
1.1 Purpose of the Privacy Policy
This Privacy Policy is designed to inform you about the types of information we collect, how we use that information, and the circumstances under which we may share it with third parties. It also outlines your rights and choices regarding your personal information.

1.2 Scope of the Privacy Policy
This policy applies to all users of WALink.one services, including visitors to our website and users of our applications and tools. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information. This information is collected when you register for an account, make a purchase, or communicate with us.

2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you. This includes device information, IP addresses, browser types, and usage data. This information helps us improve our services and provide a better user experience.

2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website and services. You can control the use of cookies through your browser settings.

3. How We Use Your Information
3.1 To Provide and Improve Our Services
We use your information to operate and maintain our services, process transactions, and enhance user experience. This includes personalizing content and features.

3.2 Communication
We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of receiving these communications at any time.

3.3 Legal and Security Purposes
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Additionally, we may use it to detect and prevent fraud and security issues.

4. Sharing Your Information
4.1 With Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our business, such as payment processors and hosting providers. These providers are obligated to protect your information.

4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5.2 Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices
6.1 Access and Update Your Information
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Opt-Out of Communications
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us.

6.3 Data Portability and Deletion
You have the right to request the transfer of your information to another service provider or the deletion of your information, subject to certain legal exceptions.

7. International Data Transfers
7.1 Data Transfer Mechanisms
As a company based in Burkina Faso, we may transfer your information to countries outside of your own. We take steps to ensure that your information is protected in accordance with this Privacy Policy.

7.2 Compliance with International Laws
We comply with applicable data protection laws when transferring your information internationally.

8. Third-Party Links and Services
8.1 Third-Party Websites
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8.2 Third-Party Services
Our services may integrate with third-party services, such as WhatsApp’s public API. We are not responsible for the data practices of these third parties.

9. Children’s Privacy
9.1 Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9.2 Parental Consent
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy
10.1 Updates to the Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

10.2 Continued Use of Services
Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

11. Contact Us
11.1 Questions and Concerns
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at delphoma@gmail.com.

11.2 Data Protection Officer
For inquiries related to data protection, you may contact our Data Protection Officer at delphoma@gmail.com.

Thank you for choosing WALink.one. We are committed to protecting your privacy and providing you with a secure and reliable service.